![]() ![]() While Bank of America may send you a text to validate unusual activity, we will never contact you to request that you send money using Zelle ® to anyone, including yourself or to share a code to resolve fraud. They may spoof legitimate phone numbers to call or text you to make the request more convincing. They may ask you to send funds to yourself or others using online or mobile banking. Scammers may pose as businesses or people you know - like your bank, utility company, phone provider or even a friend or relative.If you do, you may not receive your purchase or the return of your money. Use caution if asked to pay using untraceable means such as a wire, money transfer or gift card.Look for secure URLs ( and while an encrypted site does not guarantee safety - beware of buying from sites with no encryption. Verify the website by looking carefully at the URL address bar or domain name to ensure you are visiting the correct domain and not a fake.Make sure they have a refund policy, information on privacy terms and conditions, and ways you can contact them. Research the seller and products independently, check reviews for possible scam notices, and compare prices with other websites.Slow down and use caution if pressured to act quickly - scammers want you to act without thinking about the consequences.They may use social media platforms to contact you and build a relationship, telling you about an offer that's hard to resist, then instructing you to download an app or send money to take advantage of the offer. Scammers set up fake stores selling fake goods, and after you've made your purchase, the store suddenly disappears. Whether you're thinking about purchasing event tickets, adopting an animal or just browsing the web, be cautious if you see an online promotion that sounds too good to be true - it probably is. Increase your meter level by reviewing the 5 Red Flags that Signal a Scam - and learn more about scams and how to stay safe. If you authorize a transfer or send money to a scammer, there's often little we can do to help get your money back.Ĭheck your security level with our security meter located in the Security Center in Mobile and Online Banking. Never cash a check for someone you don't know. Offered a free product or 'get rich quick' opportunity that seems too good to be true? If something sounds too good to be true, it probably is.Bank of America will never text, email or call you asking for an account authorization code. Asked to provide personal or account information, such as an account verification code, bank account number or PIN.Bank of America will never ask you to transfer money to anyone, including yourself and will never ask you to transfer money because we detected fraud on your account. Asked to pay in an unusual way, like gift cards, bitcoin, prepaid debit cards or digital currency, including Zelle ® to resolve fraud.Do not act unless you have verified the person who has contacted you and the story or request is legitimate. Scammers may pose as an employee from a familiar organization, such as Bank of America and say there's a problem that needs immediate attention. Pressured to act immediately with an alarming phone call, email or text that plays with your emotions.Bank of America will never text, email or call you asking for personal or account information. Never click a link or download an attachment from someone you don't know. Contacted unexpectedly by phone, email, text, direct message or pop-up with a request for personal information or money.No matter which technique the scammer uses, you may be: The most common types of scams will target you through fake emails, text messages, voice calls, letters or even someone who shows up at your front door unexpectedly. ![]()
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